Set overdue email alerts

In short

Enable Overdue alerts in Settings → Email. Eligible manual bills with an unpaid remaining balance can receive one alert per bill and billing-month period.

Configure the alert

  1. Open Settings → Email and review Overdue alerts.
  2. Open the bill and choose Edit, then check Reminder. Choose a lead time to allow reminders or None to suppress due-soon and overdue emails.
  3. Save and check the bill’s remaining balance and due date.

Recipients and exclusions

Grouped overdue email goes to the owner’s reminder-email override, falling back to the owner’s account email. A bill’s custom reminder email applies to due-soon reminders, not this grouped overdue email. Autopay bills use their confirmation flow and are excluded from ordinary overdue email alerts. Paid or skipped periods do not need an overdue email.

Email versus the app

An overdue state in Bills or Overview is separate from email delivery. Turning off an email does not erase an unpaid balance. Recording a partial payment may leave an amount outstanding; inspect History before changing it.

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